The objective of the PowerPhotonic quality management program is to ensure that all aspects of our business surpass the requirements of our customers, from the intrinsic quality of the product to all aspects of customer support.
Our quality system is centered on proven industry standards, consistent with the international standard “ISO 9001:2008 Quality Management Systems Requirements”. This system is central to how we manage our business, from product inception through to product delivery and support. It also extends to all our suppliers, who are an integral part of our business. Our sub-contractors are ISO 9001:2008 and ISO 14001 certified. Our aim is to ensure that we are trusted by our customers to provide high levels of quality and reliability for our products.
Particularly for our custom design and fabrication services, we work very closely with the customer to ensure maximum clarity when it comes to understanding the correlation between the simulation on the optic CAD package and real life performance. We want our customers to clearly understand the benefits of using our products before they get them. This is our commitment; to not only the quality of the product but also the quality of the relationship between ourselves and the customer.
PowerPhotonic’s products are manufactured in a class 1000 cleanroom facility. Our metrology tools and inspection methods are designed to ensure that the delivered product conforms to our specification or to a customer supplied drawing. Knowing that each optic is 100% tested and inspected puts our customers’ minds at rest when it comes to the determining the quality of the product. For extra security, every product can be supplied with a certificate of conformance, confirming the individual performance parametrics of the PowerPhotonic optic.